Refund policy

Return and Exchange Policy:

Thank you for shopping with us! We strive to ensure that you are satisfied with your purchase. Since all of our items are made to order, please review our Return and Exchange Policy carefully:

1. Case-by-Case Basis
   Returns and exchanges are accepted on a case-by-case basis. Not all items are eligible for return or refund, but we will do our best to accommodate your request when possible. Please contact our customer service team within 14 days of receiving your order to discuss your options.

2. Exchange Process
   If you wish to exchange an item for a different size or style, you will need to:

   • Return the original item to us for a refund.

   • Place a new order for the desired item/size.

   Please note that buyers are responsible for all shipping costs associated with exchanges.

3. Return Eligibility
   To be eligible for a return, items must:

   • Be in their original condition (unworn, unwashed, and undamaged).

   • Include all original packaging and tags, if applicable.

   Certain custom or personalized items may not be eligible for return or exchange.

4. Shipping Costs
   Buyers are responsible for all shipping costs associated with returns and exchanges. Shipping costs are non-refundable.

5. Refunds
   Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.

6. Contact Us
   For any return or exchange inquiries, please contact our customer service team at the.yankee.report27@gmail.com. Provide your order number and details about the issue to help us assist you efficiently.

We appreciate your understanding and thank you for supporting our made-to-order products!